FAQs

Proremedy SWFL

Have a cleanup-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • How much would a mold removal job cost?

    The cost of our mold removal services varies depending on the specific requirements of each project. We provide complimentary assessments and offer financing solutions to accommodate different budgets.

  • Can my insurance cover your services?

    In most cases, insurance policies do cover our services. We recommend reviewing your specific policy to understand the extent of your coverage for mold removal and remediation.

  • What is remediation?

    Remediation refers to the comprehensive process of eliminating and sanitizing areas affected by microbial growth or biohazardous materials within your property.

  • Can a general contractor remove mold?

    Generally, mold removal should be handled by specialized professionals. Mold remediation requires specific licensing and expertise that most general contractors do not possess.

  • What is flood remediation?

    Flood remediation encompasses the procedures used to address and repair damage resulting from flooding, including issues such as mold growth and structural deterioration.

  • How quickly can you provide service?

    Our emergency services are available around the clock. For urgent situations, we can typically dispatch a team to your location within a few hours.

  • How do I know if I have a mold problem?

    Common signs of mold include visible growth (which may look black, green, or white), musty odors, water stains or damage, and increased allergy or respiratory symptoms. If you notice any of these, it’s a good idea to schedule professional testing to confirm whether mold is present.


    If mold is detected, we strongly recommend professional mold and biohazard cleanup to make sure the area is safe and to prevent further structural or health issues. With nonresidential construction expected to grow by an annualized 2.9% over the next five years, according to IBISWorld, cleanup needs in commercial properties are increasing — and our team is ready to respond quickly and effectively.

  • Does insurance cover biohazard cleanup?

    Many homeowners and commercial insurance policies cover biohazard cleanup in certain situations. Coverage varies by policy and circumstance. At Proremedy SWFL, we work directly with insurance companies to handle claims and minimize out-of-pocket expenses.

  • How do you handle drug lab contamination cleanup?

    Drug lab cleanup involves specialized testing for chemical residues, removal of all contaminated materials, professional-grade decontamination of surfaces, HVAC system cleaning, and clearance testing to ensure the property is safe for reoccupation. Because of the health risks involved, this process is considered a form of biohazard cleanup and should only be carried out by certified professionals.

  • What is an unattended death?

    An unattended death occurs when someone passes away alone and is not found for days, weeks, or longer. These situations require professional cleanup due to biohazard risks and often fall under the category of crime scene cleanup, given the need for thorough decontamination and safe removal of hazardous materials.

  • Do you offer repair services after cleanup?

    Yes, we offer repair services after our biohazard cleanup and other services we offer.

  • Is this service confidential?

    Yes, our hoarder cleanup and other services are confidential.

  • Do you assist with the insurance process?

    Yes, we can help manage claims. For our biohazard cleanup and other services, contact us today.